How do we collect information?
Information can be collected,
- if you contact us via our enquiry form or the Whatsapp link on our website,
- if you send us an email to mysuitcaseblue@outlook.com.gr or colin.villasendal@gmail.com,
- if you call us,
- if you click on the Book Now button on our website.
Anonymous data (relating to your computer/ device, not to you personally) is also collected by our website host GoDaddy whenever someone visits our website and it involves the use of cookies (see below). We also use other analytics and tracking services such as Google Analytics, Facebook Pixel, Facebook Meta Tag or Pinterest Meta Tag.
What information is collected?
For enquiries and/ or bookings we will collect personal information required
- for the purposes of being able to contact you,
- make an accurate record of the booking,
- process of any payments relating to it,
- prepare the villa for your stay, and
- comply with legal and regulatory requirements.
This will also include information relating to the persons for whom you are booking and/ or who are staying with you at Villa Sendal. Please ensure that you obtain the consent of those persons before sharing any information with us.
The anonymous data relating to website traffic is limited to details of the device or connection being used to access our website (including the IP address of your computer, the country the connection is made from, the browser, etc) and a record of the pages visited, plus the time spent on each page.
How is your data used?
When you contact us or make a booking, your data is only used for the corresponding purposes. This includes the passing on of your data to the property manager / guest relationship manager of Villa Sendal (separate entities that we contract with to provide our services) or the provision of your data to any other third parties for the purpose of compliance with regulatory or legal requirements.
Some data will also be used for internal record keeping (e.g. for the financial accounts that we are legally obliged to maintain), and to help us assess how to improve the services that we offer.
Anonymous data collected from cookies is used purely to compile statistics regarding the website traffic so that we can judge how well the website is performing. The data is collected and the statistics are compiled by our website host GoDaddy.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party for the purpose of fulfilling our contractual obligations towards you or when we are obliged to do so to meet our legal or regulatory obligations.
Anonymous data derived from cookies may be shared with third parties.
Your consent
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: mysuitcaseblue@outlook.com.gr and colin.villasendal@gmail.com
We will however contact you to manage your booking with us and to manage your booking with us, facilitate your stay at Villa Sendal, including but not limited to, organise your arrival and departure and informing you of additional services or assistance we may be able to provide during your stay at Villa Sendal.
How you can access and update your information
The accuracy of your information is important. If you change your email address, or if you believe any of the other information we hold is inaccurate or out of date, please email us at: mysuitcaseblue@outlook.com.gr or colin.villasendal@gmail.com.. We will promptly correct any information found to be incorrect.
Your right to restriction
You may choose to restrict the collection or use of your personal information in the following ways:
Your right to be forgotten
Data will only be stored for as long as it is needed or required for regulatory or legal purposes. Unnecessary data will be erased.
The security of your information
When details such as your name, email address and telephone number are submitted via a contact form, phone messaging services or email, this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we shall endeavour its security.
Payment security
We do not process payments via our website.
Breach notification
If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours.
Links to other websites
Our website may contain links to other websites or embedded content of interest. Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.
You should note that we do not have any control over those websites, and so cannot be responsible for the protection and privacy of any information which you provide whilst visiting them.
Users under 18 years of age
Any user under 18 years of age must have their parents'/guardians' consent to use our website. Users without this consent are not allowed to provide us with personal information.
Cookies
A cookie is a small file sent to your computer's hard drive or the hard drive of another device by a web page that you visit. Cookies allow web applications to recognise your device (not you personally) as you move from one page on the site to another, or if you revisit the site within a certain period of time. If you express a preference on a web page, for instance, that preference can then be recalled in the future. A cookie in no way gives us access to other files on your computer or to any other of your device's functions.
We use traffic log cookies to compile statistics about the popularity of pages on our site and about how people have arrived here. This helps us improve our website. We only use this information for statistical purposes.
When you visit our website, we will show you a pop-up with an explanation about cookies. As soon as you click on “Accept”, you consent to us using all cookies and plug-ins and this Policy.
What to do if you don’t want cookies to be set
If you prefer, it is possible to block some or all cookies on the browser you are using on your device, or even to delete cookies that have already been set; but you need to be aware that some functions of the website might become inoperable.
Acceptance of these terms
By using our website, you accept the terms of our privacy policy. If you do not agree to the terms of our privacy policy, please do not use our website. Your continued use of our website following the posting of any changes to our privacy policy will mean that you accept those changes.
Please note that this policy may be altered in the future. It was last updated on 09 December 2024.
Contact details
For questions and/ or comments about the above policy, please contact us by following contact details:
Villa Sendal ΥΠΟΚΑΤΑΣΤΗΜΑ ΑΛΛΟΔΑΠΗΣ ΕΠΕ
Colin Tipper
Website: https://villasendal.com
Email: colin.villasendal@gmail.com
Phone number: +49 162 218 3771
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data. For detailed information, please refer to our Privacy Policy section. https://villasendal.com/privacy-policy